Comfort Suites Ontario Airport Convention Center, Ontario

My stay at the hotel was quite pleasant. The rooms were nice and big, although not a full suite, and they were very clean. I was surprised by the overwhelming sweet pine smell, but it added a unique touch to the atmosphere. The staff was friendly and accommodating, making my experience enjoyable. The location, while close to the airport and convenient for my needs, needed a bit more attention to cleanliness in certain areas.

I had a mixed experience at this hotel. The rooms were cold and refreshing when I first entered, but there was a persistent smell that made me question their cleaning process. The layout with only a half wall was unusual, and I was surprised that I had to change rooms 3 times. On the bright side, the service was top-notch, with impeccably trained staff who asked for a 100 USD security deposit if paying in cash. They were very accommodating and helped me find a nearby restaurant. The location was convenient for my needs in Los Angeles, although a bit soggy. The dining options were good and exceeded my expectations with a variety of choices. The facilities were decent; however, I was disappointed that I still had to pay for the first night despite encountering a cockroach issue.

My stay at the hotel was a mixed experience. The rooms were spacious, clean, and the bed was very comfortable, but there was an overwhelming sweet pine smell. The service was a bit hit and miss, with some staff being very friendly and professional, while others were rude and seemed unwelcoming. The location was convenient for accessing restaurants and the freeway, but I encountered an issue with the phone. The dining was decent with a variety of options, though lacking some healthy choices. The facilities were fine overall.