Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 15 reviews
6.2
6.2/10 based on 2042 reviews
Paul
United States,
January
2025
7.4/10
I found the hotel to be quite comfortable and cozy, offering a good value for what I paid. The helpful staff made my stay pleasant, and the free Wi-Fi was a nice bonus. However, the lack of amenities like a fridge or kettle in the room was a downside. Also, if you're arriving late, remember to pick up your keys from the nearby Best Western.
Rooms
7.0
The rooms are simple but comfortable; I didn't mind the basic setup.
Service
9.0
The front desk staff were incredibly helpful, accommodating my needs with a smile.
Location
8.0
The hotel is conveniently located just a short walk from the train station, making it easy to get around.
Dining
7.0
Breakfast was fine, similar to what you'd find at other hotels in the area, which was a plus for me.
Facilities
6.0
The facilities are basic, but the hotel offers good Wi-Fi and has a restaurant on-site.
Samuel
United States,
January
2025
8.2/10
This hotel offers a cozy and clean environment perfect for short stays, especially for business travelers. The restaurant serves great meals, and the complimentary breakfast is a nice touch. However, be aware that there are no fridges or kettles in the rooms, and you need to pick up your keys from a different location if you arrive late, which can be inconvenient.
Rooms
7.0
The rooms were clean but lacked a fridge and kettle. Air conditioning was not available.
Service
9.0
The reception staff were really helpful, making the check-in process smooth.
Location
8.0
The hotel is conveniently located just 100m from Federmarket station, providing easy access to the main station.
Dining
9.0
I enjoyed a great meal in the hotel's restaurant with a very good breakfast included.
Facilities
Robert
United States,
December
2024
7.0/10
The Basic Hotel offers a straightforward stay and is quite convenient for travelers. The rooms are clean, though a bit small and lacking modern amenities. The highlight of my stay was definitely the friendly staff who were very accommodating. The location is great for accessing the train station, but beware of the busy Hannover Messe pricing. Overall, it's decent for the price but don't expect luxury.
Rooms
6.0
The rooms are clean but on the small side with very basic amenities. I found them adequate, but they could use some updates.
Service
9.0
The front desk staff was exceptionally helpful, assisting with my packages and navigating the area despite my limited German.
Location
8.0
A pleasant neighborhood that is about a 7-minute walk to the train station, perfect for getting to the airport or Hannover.
Dining
7.0
The attached Greek restaurant is nice for dinner, though payment methods may be limited for non-German cards.
Facilities
5.0
Basic facilities with free Wi-Fi, but no air conditioning or fridges in the rooms.
Gail
United States,
December
2024
7.0/10
Overall, the hotel lived up to its basic expectations. It is a quiet place with friendly front desk staff, making my check-in smooth and easy. However, the rooms are quite small, and the Wi-Fi was erratic during my stay, which made it less than ideal. The location is a definite plus with great rail connections, but the dining options are limited and quite basic.
Rooms
5.0
The rooms are small and basic, lacking in amenities like a fridge and kettle. The bathroom is especially cramped.
Service
9.0
The front desk team was really helpful and friendly; they went out of their way to assist with package deliveries.
Location
8.0
The hotel is conveniently located just a short walk from the train station, which made traveling to Hannover Airport and the Messe easy.
Dining
6.0
Dining options are quite basic with a simple continental breakfast, but there's a Greek-ish restaurant attached that is decent.
Facilities
5.0
There aren't many amenities aside from basic Wi-Fi, and there's no air conditioning.
Amanda
United States,
August
2024
5.6/10
I had a mixed experience at the hotel. The rooms were basic and a bit cramped, but they were clean enough for my short stay. The location was decent, just a short train ride from the airport, but not walkable. I appreciated the complimentary breakfast, but the service felt a bit lacking, especially when it came to the Wi-Fi. Overall, this hotel is a decent option if you're looking for something quick and affordable, but don't expect too much.
Rooms
5.0
The rooms are clean but very basic and small, especially the bathroom.
Service
5.0
The service was a bit erratic, particularly the Wi-Fi which was unreliable.
Location
6.0
It's close to the airport but requires taking a train which is not ideal if you're looking for convenience.
Dining
6.0
The breakfast was simple and continental, nothing too special.
Facilities
5.0
Facilities are very basic, lacking amenities like air conditioning and kettles.
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