Surestay Plus Hotel By Best Western Reno Airport, Reno
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Key details
About the Hotel
1981 Terminal Way,
Reno,
Nevada,
United States,
89502-3215,
Nevada
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
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Getting around
Overview of transport options to/from the airport
Facilities
Airport hotels feature amenities to make your stay both convenient and comfortable
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Free airport shuttle
- Pet amenities available
- Housekeeping
- Laundry
- Shops/Commercial services
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Seasonal outdoor pool
- Sun loungers
- Garden area
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Direct dial telephone
- AM/FM alarm clock
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Location
1981 Terminal Way,
Reno,
Nevada,
United States,
89502-3215,
Nevada
Map view
1981 Terminal Way,
Reno,
Nevada,
United States,
89502-3215,
Nevada
City landmarks
Event hall
Grand Sierra Resort and Casino
1.6
mi
Museum
National Automobile Museum
2.1
mi
Landmark
Peppermill
1.4
mi
Casino
Silver Legacy Resort Casino
2.5
mi
Museum
The Discovery
1.9
mi
Landmark
Eldorado Resort Casino
2.4
mi
Event hall
Reno-Sparks Convention Center
1.7
mi
Theme Park
Urban Air Trampoline and Adventure Park
2500 ft
Landmark
Ett
2900 ft
Park
Virginia Lake
1.6
mi
Landmark
The Grand Theatre
1.3
mi
Church
St Theresa Church Of The Little Flower
3400 ft
Landmark
Little Flower Church
3400 ft
Landmark
New Medium Art Gallery
3500 ft
Landmark
Village Creek Gallery
3500 ft
Landmark
Terrace Lounge
1.4
mi
Landmark
Roy Powers Gallery
3700 ft
Landmark
Ballantine's Ballroom and School
3800 ft
Landmark
Yori Park
1.5
mi
Landmark
Pickett Park
1.5
mi
Landmark
Family Counseling Svc
4600 ft
Landmark
Grand Sierra Resort
1.1
mi
Landmark
Century Park Lane 16
1.1
mi
Theatre
Pioneer Center for the Performing Arts
2.1
mi
Landmark
Grand Sierra Cinema
1.1
mi
Museum
Nevada Museum of Art
2.1
mi
Park
The Rock Park
4.7
mi
Landmark
Brookside Golf Course
5200 ft
Night club
LEX Nightclub
1.1
mi
Landmark
Ultimate Rush Speed and Thrill Park
1.3
mi
Nearby
Airport
Reno Tahoe Intl Airport
700 ft
Restaurants
McDonald's
1.2
mi
2001 East Plumb Lane
Kaffe Crepe
2700 ft
1300 E Plumb Ln Suite C4
Asian Noodles
2900 ft
1290 E Plumb Ln Ste I
Denny's
3000 ft
1100 E Plumb Ln Ste 7252
Reviews and Ratings
Feedback from previous guests about their experience.
Aaron
United States,
December
2023
7.6/10
The hotel had some strong points like spacious, very clean, and modern rooms, but the smell was not pleasant. The service was excellent and very friendly, catering well even to traveling dog owners. The location, while adjacent to the airport, was convenient for those wanting a break from the city buzz. The dining experience was okay but not exceptional, with some highlights and low points. Overall, a decent stay with a few drawbacks.
Rooms
8.0
The room was spacious, very clean, and had a modern feel, but the smell was not appealing.
Service
9.0
The service here was top-notch, with excellent and very friendly staff, making the check-in process smooth.
Location
7.0
The location, adjacent to the airport, was convenient for a break from the city buzz.
Dining
6.0
The dining experience was average; some items were good, but others, like the powdered eggs, were a letdown.
Facilities
8.0
The hotel facilities were well-maintained and offered a decent range of amenities.
Wendy
United States,
July
2023
7.8/10
The hotel is conveniently located near the airport, with clean and quiet rooms that could use some updating. The grassy nook outside the sliding glass doors is great for pet owners, but noise from staff and carts was a downside during my stay.
Rooms
8.0
My room was clean and surprisingly quiet despite being so close to the airport. The sliding glass door opening to a grassy area was perfect for my dog's bathroom breaks, although some updates would be nice.
Service
9.0
The staff was really friendly and made me feel welcome. Although there was a minor issue with paperwork, they were overall very accommodating and even provided transportation to and from the hotel.
Location
9.0
The hotel's location was convenient for airport access and had a lovely outdoor space for relaxation. It was exactly why I chose to stay there, making it very convenient for my trip.
Dining
6.0
I found the dining options a bit pricey and limited during my stay. I had to wait a long time and ended up missing my meal before catching my flight. However, the possibility of ordering craveable salads was a plus.
Facilities
7.0
The facilities were sufficient for my needs; however, improvements in the dining area and noise reduction from staff activities would enhance the overall experience.
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