21 Rue du Marechal de Lattre de Tassigny Douane De Bourgfelden
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
4/5
based on 855 reviews
8.6
8.6/10 based on 1503 reviews
#27 of 58 hotels in Basel based on Tripadvisor
John
United Kingdom,
April
2024
8.4/10
My stay at the hotel was a stylish stopover. The rooms were very clean, comfortable, and quiet until the housekeeping staff came by. Overall, they were functionally well presented. The service was extremely friendly, but I did notice a slight hint of arrogance at times. The location was superb, right on the border crossing to France, offering excellent value for money in Switzerland. The dining experience was very good, and the hotel facilities met my expectations.
Rooms
9.0
My room was a stylish and comfortable sanctuary, very clean, and surprisingly quiet until the housekeeping staff arrived.
Service
8.0
The staff at the reception, bar, and restaurant were extremely friendly and knowledgeable about the city.
Location
9.0
The hotel's location right on the border crossing to France was convenient and offered excellent value for money in Switzerland.
Dining
8.0
The dining experience was very good, offering enjoyable meals to transport to and from Basel.
Facilities
8.0
The facilities met my expectations and added to the overall positive experience.
Andrew
United Kingdom,
April
2024
7.4/10
The hotel is conveniently located between Basel and the airport, close to the Swiss border. The rooms lacked some basic amenities but were comfortable. The service was outstanding with helpful staff offering free public transportation passes. The dining options, although a bit pricey, provided a satisfying meal experience. The industrial surroundings impacted the overall ambiance.
Rooms
7.0
The rooms lacked basic amenities but were comfortable.
Service
9.0
Outstanding service with helpful staff offering free public transportation passes.
Location
6.0
Convenient location between Basel and the airport, close to the Swiss border with industrial surroundings.
Dining
8.0
Satisfying meal experience although a bit pricey.
Facilities
7.0
Limited facility comments provided.
Gerald
United States,
January
2024
7.6/10
Though the room lacked certain essentials like a coffee machine or water boiler, it was spacious and spotlessly clean. The service was exceptional, arranging transport for us and providing valuable sightseeing tips. The location, while convenient to the airport and border crossing, was a bit industrial. The dining experience was delightful, offering a great start to the day with plenty of dietary options.
Rooms
7.0
The room was spacious and clean, though lacking a coffee machine, refrigerator, or water boiler.
Service
9.0
The service was excellent and friendly, providing transport arrangements and helpful sightseeing advice.
Location
6.0
The location was convenient, with easy access to the airport and border crossing, but the industrial surroundings were a downside.
Dining
8.0
The dining experience was excellent, catering to diverse dietary needs with a nice selection of food.
Facilities
8.0
The hotel offers room service, car hire, laundry, and tours assistance, enhancing the overall stay experience.
Roger
United States,
August
2023
7.6/10
Our stay at the hotel situated between Basel and the airport right at the Swiss border was excellent overall. The rooms were very spacious for the three of us, but the location felt a bit lifeless. However, the value for money was exceptional considering Switzerland's usual high prices.
Rooms
8.0
The rooms were very spacious for 2 adults and our 22-year-old son.
Service
7.0
Location
8.0
The location between Basel and the airport in an industrial area was convenient with free passes for public transportation and a free airport shuttle service, giving it great value for money.
Dining
7.0
The dining options starting from 6 in the morning were adequate for early flights, although the buffet-style layout could offer more variety.
Facilities
8.0
The facilities included entertainment starting from early hours and a well-laid-out buffet style dining area.
modern room
lifeless area
Don
United States,
July
2023
7.4/10
I had a pleasant stay at the hotel. The rooms were spacious, very clean, and modern, with comfortable twin beds and a huge plasma TV. The service was not as quick as I expected but they were extremely grateful when posting a forgotten item to me. The location was perfect for an early flight, although not particularly central. The dining experience was excellent with a variety of options. The facilities were adequate for my needs.
Rooms
9.0
The rooms were very clean and well designed, plenty of room for the three of us.
Service
7.0
Though lacking urgency, the staff showed great gratitude when assisting me.
Location
6.0
The location was perfect before an early flight, but not particularly central.
Dining
8.0
The dining was excellent, with a very good hot and cold buffet and a wide selection of breads, including very good vegetarian options.
Facilities
7.0
The facilities were sufficient for my needs.
Robert
United Kingdom,
June
2023
7.8/10
The hotel offers spacious rooms with comfortable twin beds, a powerful shower, wireless internet, and a huge plasma TV. Despite the pleasant bathroom that includes both a shower and bathtub, the overall look of the rooms is somewhat uninviting with unappealing beds and long gold drapes.
Rooms
7.0
The rooms were spacious and had all the necessary amenities, but the overall look was disappointing.
Service
8.0
The staff was extremely helpful during our stay, especially with their bilingualism, but they unintentionally woke us twice in the middle of the night.
Location
9.0
The location was very convenient, particularly being close to Basel airport and adjacent to the Casino, making it ideal for a night out.
Dining
7.0
The dining experience offered plenty of vegetarian and vegan options, but the portions seemed insufficient for longer stays.
Facilities
8.0
The hotel had various facilities to offer, from room service to a free airport shuttle, enhancing the overall guest experience.
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