Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
5.7
5.7/10 based on 424 reviews
Jim
United States,
April
2024
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were okay, but not exactly what I had reserved. The sofa bed was a plus, but there was a damp spot on the carpet near the window, which seemed to be from a recent cleaning that hadn't dried. The service was friendly, but I had to request a room change due to cleanliness issues. The location was convenient, especially with the airport shuttle service, but there were some concerns about assigning rooms near smokers. The dining experience was limited, having to visit a nearby restaurant for a specific meal option. Despite these drawbacks, the overall value for money was decent.
Rooms
7.0
The rooms were okay, with the added bonus of a sofa bed.
Service
7.0
The staff was very nice, although I needed to ask for a room change due to cleanliness concerns.
Location
8.0
The location was great, especially being close to the airport and offering a convenient airport shuttle service.
Dining
5.0
The dining experience was limited with only one meal option available outside the hotel.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Larry
United States,
March
2024
6.6/10
I had a mixed experience at the hotel. The rooms were surprisingly clean and spacious, with plenty of desk space, but there was a horrible perfume smell. The service was a bit of a rollercoaster, with extremely accommodating and helpful interactions as well as some rudeness that led me to request a room change due to uncleanliness. The location was outstanding near the hotel, but the surrounding area felt a bit rough. The dining options were limited to one meal with no substitutions, and I had to go to a nearby restaurant for more variety.
Rooms
7.0
I was pleasantly surprised by the cleanliness and spaciousness of the rooms, although the strong perfume smell was quite off-putting.
Service
6.0
The staff had a range of attitudes, from extremely accommodating and helpful to quite rude, prompting me to request a room change. The airport shuttle service was convenient.
Location
8.0
The hotel's location was outstanding, especially near the airport with a free shuttle service. However, the immediate surroundings seemed a bit rough.
Dining
5.0
The dining experience was limited to one meal option with no substitutions, forcing me to seek other nearby options.
Facilities
7.0
Matthew
United States,
December
2023
5.0/10
My stay at the hotel had its ups and downs. The rooms had an unpleasant smell, and the lack of pool access was a downside. However, the hotel's location was convenient for airport travelers, though some aspects seemed a bit sketchy.
Rooms
5.0
The rooms had a very bad smell, and the cleanliness left much to be desired. The furnishings were old, stained, and the overall experience was quite disappointing.
Service
5.0
The service was below par. The staff was rude, unprofessional, and even caused a major inconvenience that led to extra expenses. Definitely not what I expected from a hotel service.
Location
5.0
The location, while convenient for airport purposes, felt a bit sketchy. It was close to transport links but lacked a sense of security and comfort.
Dining
5.0
The dining options were limited, with no flexibility for substitutions. While it worked for me, it might not suit everyone's preferences.
Facilities
5.0
The facilities were subpar; there was no pool access, and the overall atmosphere did not meet expectations. It lacked basic amenities and maintenance.